Human resources outsourcing: when and why?

When human resources management challenges pile up and time becomes a scarce commodity, delegation becomes an essential strategy. That’s where HR outsourcing comes in, offering a breath of fresh air to overworked professionals, managers and owners looking for cutting-edge expertise. But what is HR outsourcing? Simply put, it’s the outsourcing of certain human resources management operations and responsibilities to external experts. As we delve deeper into this concept, we’ll discover how Iceberg Management can transform HR management from a necessity into a strategic lever.

The HR challenges you face

The daily lives of HR professionals and business leaders are often littered with complex challenges. Projects on hold, inefficient HR processes, lack of resources and rapidly approaching deadlines… these obstacles can quickly become overwhelming. This is where Iceberg Management positions itself as your strategic partner in overcoming these challenges, offering immediate relief and a strategic vision anchored in your own targets.

The tangible benefits of HR outsourcing

• Instead of procrastinating on improving HR practices, HR outsourcing lets you delegate the implementation of desired changes, quickly and efficiently.
• By offloading certain responsibilities, you can concentrate fully on the essentials of your role.
• Guided by a CHRP expert, you can make informed decisions, simplifying and accelerating the management of diverse employee requests.
• With rapid implementation in less than two weeks, Iceberg Management’s HR outsourcing offers an optimal solution without adding to your payroll.
• By eliminating non-quality costs, HR outsourcing is the answer to time and skills shortages.

Sometimes because of a lack of openness, fear of change or fear of losing control, as a business leader you deprive yourself of a competitive advantage that only a qualified HR professional can provide: the strategic dimension of HR.

Examples of responsibilities often delegated

Sensitive issues: HR outsourcing offers the opportunity to obtain real expert advice on delicate, strategic or contentious issues. You can even delegate your obligation to negotiate at the table with stakeholders!

Managing annual HR processes: From performance appraisals to salary increases, HR outsourcing ensures that annual processes are managed according to best business practices.

Employee communications: From request processing to news announcements, HR outsourcing takes care of employee communications. Are you communicating enough about the value of your total rewards package?

HR operations: From recruitment, onboarding and integration to termination, HR outsourcing covers a multitude of day-to-day operations that consume the time and energy of your in-house teams.

Choosing the level of expertise: 4 options to choose from

To meet the specific needs of companies, Iceberg Management offers four levels of expertise:

1. HR Support: the consultant’s main focus is on processing operational files, employee requests, government declarations and HR system updates. He assists with payroll, absence management and updates the HR policies contained in the employee handbook. In addition, the consultant writes communications and keeps existing HR programs alive, such as recognition opportunities and scheduled training. He operationalizes the HR calendar to ensure that deadlines are met, including the annual start-up of the contribution appreciation program and the multiple meetings to which all employees are invited. In other words, the consultant frees you from the HR administrative tasks that are, after all, still very important.
2. HR Consulting: the consultant plays a tactical advisory role in support of managers.He or she assists with decision-making (hiring, promotions, terminations, etc.) and prepares meeting scripts when a difficult or troubled employee needs refocusing.The HR consultant also provides sound advice on the gradation of sanctions, requests for salary increases, the fair treatment of bonus payments, the benchmarking of working conditions in the marketplace to better set one’s organization apart, and the resolution of inequalities denounced by employees from minority groups, to name but a few.In other words, the HR consultant avoids putting his foot in your mouth.
3. HR Business Partner: the consultant provides strategic and tactical assistance in the development of HR projects.They organize the redesign of programs that enhance the employee experience, in particular recognition and appreciation programs.He improves, simplifies and optimizes existing HR processes, making it easier to obtain valuable compliance certificates such as the CQIF. As a project manager, the consultant implements new HR processes that meet employee and organizational needs. Those who wear the HR Business Partner (HRBP) hat can also conduct diagnostics and surveys to develop recommendations for management, and win high-profile awards! In other words, the HR consultant improves your employee experience and, de facto, your employer brand.
4. HR Management: the consultant who occupies this senior decision-making and strategic role in your organization, whether on an interim, coaching contract or on-call basis, can go a long way. Not only can the consultant in a management role coach or mentor Human Resources Consultants (HRCs) to help your HR and administrative staff develop their skills, his or her leadership can change your organizational culture. The senior consultant can make decisions on your behalf, take the lead on contentious issues, and take the stress out of solving complex, people-related problems. The HR consultant doesn’t make programmed decisions: he or she gathers, analyzes and processes complex data to make recommendations to the executive committee. In other words, the consultant can operate as an “à la carte HR manager”, rapidly delivering his or her important strategic decision-making role.

In conclusion

If you weren’t already convinced, HR outsourcing with Iceberg Management isn’t just a solution, it’s optimization. It’s an opportunity to free up your internal resources, improve your HR processes and position HR management as a strategy at the heart of your organizational success. Join our satisfied customers in making HR outsourcing your strategic asset.Contact Iceberg Management today for more effective HR management!