Organizational Development

Iceberg Management can confirm that organizational performance is achieved through a combination of factors, often linked to effective human resources management.

Engaged employees, loyal to their employer and resilient to stress and frequent change, are more curious and receptive to innovation.

To describe an organization’s workforce in these positive terms, we improve HR practices by actively listening to employees during collective intelligence workshops.

Streamlining your HR processes helps reduce inefficiencies and the costs of poor quality.

It also uncovers and addresses inequalities in employee treatment, ensures better regulatory compliance, and aligns your practices with strategic goals to maximize your organizational performance.

Iceberg Management employs only experts certified by professional accreditation bodies, such as the Ordre des CRHA (Order of Certified HR Professionals), the Ordre des Administrateurs agréés (Chartered Administrators Order of Quebec), and the International Coaching Federation.

In addition to their memberships in professional orders, most Iceberg Management consultants are certified in Lean Management by the Mouvement québécois de la qualité (Quebec Quality Movement).

The pursuit of quality and efficiency are the very foundations of the proven methods used by Iceberg Management professionals.

Excellence, continuous improvement, agility, and professionalism are the organization’s four values guaranteeing the quality of its interventions.

In addition, employing highly certified professionals ensures an undisputed guarantee of quality.

Due to the benefits of fostering collective intelligence in stakeholder workshops, employees become more resilient to stress. They also feel a greater sense of ownership over strategic goals.

When employees are both resilient to stress and motivated to achieve objectives, it’s a strong sign of healthy, sustainable performance.

Iceberg Management’s experts are all trained in project management and consistently apply the guiding principles of excellent project management to all their mandates.

At the clarifying stage, a project charter is completed with the primary client at the beginning of the mandate, identifying the objectives, stakeholders, inclusions, exclusions, and risks to be mitigated.

In addition to managing the project according to the agreed constraints and pre-identified milestones, we also plan a post-project review.

Scheduled at the conclusion of the project, the review sounds client satisfaction and captures valuable lessons learned along the way.

Developed by Iceberg Management, this approach guarantees the quality of its interventions and the satisfaction of its customers.

We achieve these goals by respecting the deadlines, budgets, and deliverables agreed upon in the initial meeting, when the project charter was created.

To reduce the time spent on tedious or non-value-added tasks, and invest this saved time in strategic tasks that impact organizational performance, such as a healthy culture, a strong employer brand, and increased resource mobilization.

Using artificial intelligence carries known risks that can be controlled by the skill and experience of the HR professional reviewing the work performed by generative AI.

Iceberg Management’s consultants have extensive experience: Previous projects have enabled the implementation of integrated HR management modules, giving employees access to an intranet and a digital, interactive employee handbook. These initiatives also provided HR managers with a reading of HR metrics.

Other projects have focused on the roll-out of an LMS and performance evaluation modules based on the fun and motivating principles of “gamification.”

Furthermore, Iceberg Management is not, as the proverb says, a shoemaker without shoes. Our organization has adopted generative AI into its professional writing and metrics analysis modules, in addition to incorporating avatars into its onboarding and induction processes, thus reducing the cost of poor quality.

The Iceberg Management team is ideally suited to help you embrace this digital transformation in the fifth era of work.

There’s always a way to start somewhere, one step at a time. Your consultant will respect both the interests of your executive team and your organization’s ability to evolve towards innovation.

No system will be required. Iceberg Management uses multiple licenses to map your processes and bring you the desired clarity and efficiency, without requiring you to sign up for an IT license.

Moreover, Iceberg Management is free of any commercial commitment to software development firms.