A word about the authors

A word about the authors

Julie et Médina 2017_

Julie Tardif, CRHA and Medina Cayer, MBA, Adm.A, CRHA are the consultants and visionaries who recently co- founded Iceberg Management, a human resources and organizational development consulting firm. Read moreWith their expertise, they help managers of SMEs and board members face both operational and strategic challenges, through the integration of best practices in management and governance. The purpose of Iceberg Management is to allow its clients to increase in organizational efficiency, by investigating the real causes of the problems and the implementation of concrete solutions tailored to the specific context of each organization.

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Martine Drolet, CRHA and Caroline Thomson, CRHA joined the Iceberg Management team early in the year 2016 while the firm ended its first successful year of activities. Read moreStrong in human resources and organizational development expertise, they fit perfectly into the mission and the goal of the firm, by supporting clients in their organizational challenges and by participating actively in the search to put-in-place solutions. Co-authors of the blog space advice, they take pleasure in sharing their advice to the community in order to improve a little more each day the wonderful world of work.


Continuous Learning

Our Promess

Despite the imminent arrival of artificial intelligence, it is the human resources that will make its integration both possible and favorable. By investing directly in the knowledge, the know-how and the skills of your people, you will ensure greater competitiveness, greater agility and better management “in the field” to meet your needs for growth or restructuring.

We offer training programs that are customized or ready to be delivered to your business, in a classroom setting or from a distance. Thanks to your investments in continuing education, you will not only increase your productivity but also the quality of your services. In fact, your employees and qualified managers will be mobilized and more conscientious of their impact on the achievement of your business objectives.

You can opt for half-day, one, or two-day trainings, or to have several days of courses developed to deal with a number of related subjects, or one single detailed topic. In addition, our experienced trainers can tailor the training content to the context of your business with real case studies and practical exercises to be applied in the workplace.

Our solutions

Continuing Education Services

  • Specific training plans ready to be included in your overall skills-development plan
  • Training designs according to your needs and adapted to your context
  • Training sessions that are easily eligible to professional orders’ requirements
  • Offsites with all inclusive package available (we take care of the logistics for you!)
  • Individual, small or large groups

Services tailored to your business needs

  • Custom learning objectives
  • Real case studies developed in collaboration with your team and experienced trainers
  • Personalized courses developed for the targeted skills
  • Adaptation of content to ½ day, one or two days, 1 week and more
  • Support of continuing education specialists in the company:
    • in the evaluation of training needs
    • in compliance with laws (ex: 1%)

Proven andragogical methods of learning

  • Our activities include lecture presentations, quizzes, strategic games, exams, assessments of achievements, follow-up programs and team building activities.
  • We know that adults learn in different ways, the combination of methods is meant to promote learning for all participants.
  • We offer add-ons such as concrete tools or reminders and complementary readings to help transfer knowledge.

Concrete advantages of training

  1. Increase your productivity and the quality of your services;
    Because your employees and qualified managers will be more conscientious about their impact on achieving your business goals!
  2. Better retention and attraction rates;
    Because your employees will be grateful to you for investing in the development of their skills and want to refer their network of contacts to their employer!

98% of all participants were satisfied with their training and would like to enroll in more training sessions with us.


Our training

Human Resource Management

  • Best practices in performance appraisals
  • Completing your pay equity exercise (without headaches)
  • Dynamize the welcome and integration program for new employees
  • Review the complete (and improved!) staffing process
  • Search for candidates: free (or almost free) tools

Effective Communication

  • The art of giving real constructive feedback
  • Meetings in small groups
  • Conflicts and group dynamics
  • Recognizing different personalities (using colors)
  • Preventing harassment and discrimination in the workplace

Organizational Development

  • Better delegate and promote accountability through your client path
  • How to use RACI, SWOT, BCG and other matrices
  • How to use organizational diagnostic methods
  • How do you integrate lean management into HR?
  • Building a value-added HR dashboard

Management Skills

  • Recognize and act against time theft
  • Reminder of progressive disciplinary measures
  • Managing a difficult employee… or employee in difficulty?
  • Refresher on good governance practices

Iceberg Management is a training organization accredited by the Commission des partenaires du marché du travail, and therefore develops and delivers training content recognized by the Workforce Skills Development and Recognition Act, requiring employers with a payroll of more than 2 million to invest at least 1% of it in training activities.

Not finding what you are looking for?

Contact us to design your training program tailored to your company.

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