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For many entrepreneurs, spring means a new fiscal year. It's time to close the books on 2021-2022 and open the door to 2022-2023 opportunities! At Iceberg Management, we are ready to welcome new challenges, to deploy continuous improvement projects and to update our strategic planning....
Les démissions et les pertes de productivité sont excessivement coûteuses pour une entreprise. Il est donc important de connaître leurs différentes causes. Certains symptômes sont perçus mais les sources sont partiellement connues. Pour reprendre l’image de l’iceberg, les symptômes visibles sont sur la pointe alors...
Managing absences can quickly become a headache, especially when it impacts operations or leads to termination. To avoid traps and make the situation easier, I want to sharie my professional tips. The best tool to communicate The Employee Handbook is a valuable tool for managers and organizations....
Does "correcting" weaknesses really work? What happens when we focus on our employees' strengths rather than on areas where they could improve? 40 years of research by the Gallup Company[1] has demonstrated the benefits of leaders choosing to focus on their employees' strengths rather than trying...
By finding themselves on the front line during the past year, the manager-leaders had to handle this crisis of unprecedented magnitude, reacting quickly and strongly to help maintain operations as much as possible. A few weeks were enough to make their schedules explode. Health protocols, telecommuting[1],...
The acronym VUCA (volatility, uncertainty, complexity and ambiguity) originates from the American military and is used to describe chaotic situations. In a VUCA world, no outcome is guaranteed, nothing is sustainable, everything is a matter of opportunity and ambiguity. Black and white have become a...
Back to the office? Already? Yes! After a long period of isolation, it is normal that this topic is making headlines. Many may harbor hesitations and dilemmas, namely listing the pros and cons. Meanwhile, others wonder about the risks and tips for a safe and...
From a strategic perspective, the decision of a company to make changes in its activities implies a forecasting process. This action aims to address any concerns during implementation as it is better to be safe than sorry. However, the situation caused by the COVID-19 pandemic represents...
Nowadays, we are no longer talking about mobilization, i.e. employees’ commitment to go the "extra mile" due to gestures of reciprocity or civic behaviour when acquainted with a work environment that offers good psychological conditions (Tremblay, Simard, 2005)[1]. Instead, today’s main topic of discussion is energy....
You will not be surprised to learn that the sales of Zoom Video Communications, Inc. saw an increase of 370% between 2019 and 2020[1]. Since the start of the pandemic, video conferencing tools have become part of our daily life. It is not surprising that...